image

Navigating the UCR Education & Training Center

How do I navigate the UCR Education & Training Center?

Use the side or top menu to navigate the UCR Education & Training Center. 

image

How do I create a user account?

To create a user account, click the “Create Account” button on the homepage and fill in the required information to create your user profile. For detailed instructions, visit the Getting Started page. image

image

How do I access the Education & Training Center Catalog?

image

What is my Dashboard?

After creating an account, users can access the Dashboard page, where they can view registered courses, and any certificates earned from completed courses. 

image

Registering for UCR Training Courses

How do I access the UCR training courses?

To access the UCR training courses, select “Catalog” from the side or top menu. On the Catalog page, you can browse available courses to meet your training needs. Note: Only users with a verified account can view the full catalog. Account verification takes 2-3 business days after creation. 

image

How do I register for UCR training courses?

To register for a UCR training course, select a course from the catalog and click “Register.” Then, click “Complete Registration Now.” On the next page, finalize your registration by clicking “Complete Registration” again. Once processed, you’ll see a confirmation page. Click “View Product” to access your registered course. Note: All courses are free for state employees. 

image

How do I launch a UCR training course?

Before launching a course, you’ll need to download all supplemental materials. Once downloaded, the course will unlock and become available. Click “View Course” to start the training. For optimal performance and smooth progress tracking, we recommend disabling your popup blocker. After doing so, begin your training by clicking “Launch Course.” Once your course is unlocked, a green check mark will appear. This indicates that the course is available, not that it’s complete. Be sure to finish the course before proceeding to the survey. 

image

image

How do I navigate the training course?

To navigate the training course simply refer to the course menu. This will allow you to navigate to different sections within the course and will also track your progress. To view the course in full screen without the menu, click the three stacked lines in the upper right corner to collapse it. 

image

What are Knowledge Checks?

Throughout the course, you'll encounter knowledge checks to assess your understanding of the material. You have two attempts to answer each question correctly. While these questions aren't "graded," they provide a helpful gauge of your comprehension. 

image

Do I have to complete a course in one session?

You don’t have to finish a course in one session. When you reach a good stopping point, simply exit. When you return, click “Resume” to continue from where you left off. 

image

How do I access my certificate of completion once I’ve completed a training course?

After completing your training course, you will be prompted to fill out the course survey. Once you've completed the survey, click “View/Print Your Certificate.” You can also access this certificate from your dashboard. 

image